Returns & Exchanges

At Squares Hardware, we stand behind the quality of our tools and home improvement supplies with a 30-day satisfaction guarantee. If your purchase doesn't meet your project needs, we offer straightforward returns and exchanges to ensure your home renovation stays on track.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and select the order containing the hardware items you wish to return to generate a return authorization number.

• 2.
  Pack Securely

  Place the unused items in their original packaging, ensuring all screws, manuals, and components are included to qualify for a full refund.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse team inspects the returned hardware, we will process your refund to the original payment method within 5 to 7 business days.